In running a Call Center Philippines has established a whole new gateway in finding global opportunities for job seekers and business sectors. In fact, it is serving as a source of direct employment and contributing to the economy. It attracts a number of Filipino applicants and professionals, lessening the unemployment rate of the country.
The following are the top reasons employment rates keep rising in Philippine call centers:
- CALL CENTER AGENTS EARN GOOD MONEY. Fresh graduates can earn as much as Php 15,000 (basic salary) and receive a night differential pay if assigned to graveyard shift. For those with a previous working experience, they can have a higher salary and commission. Aside from the aforementioned salary rates, agents also get other benefits such as insurance coverage and allowances (for rice, transportation). Compared to traditional jobs, call center jobs provider higher compensation. Also, applicants may get hired on the spot.
- EMPLOYMENT OPPORTUNITIES FOR EVERYONE. The call center industry does not limit its workforce to college graduates. Undergraduate applicants have as much chances of getting hired; the same applies to applicants with no professional experience yet. Good communication and comprehension skills, fluency in speaking English, and a good voice quality can make up for the absence of a diploma/degree and work experience.
- STARTING CAREER. Not all graduates can immediately land a job in line with their course or degree. Some hesitate to apply due to having had low grades in school. Fortunately, call center recruitment teams may disregard academic performance and gauge the applicant's abilities with an entrance exam and a series of interviews. With that, an applicant has more chances of getting hired and being able to start a career, especially if a means of earning is very crucial to support a family.
- SKILLS ENHANCEMENT. Working in a call center gives both tangible and intangible returns—receiving a high salary and enabling one to practice professionalism. A call center greatly improves one's communication skills and the ability to deal with different kinds of people—that is, learning to handle different situations in solving customer concerns, getting along well with customers, and getting through the challenges that come with being a call center agent.
With the above-mentioned reasons, it is no wonder that when applying in a call center Philippines has a great impact on job seekers and continues to provide employment. This is also why the Philippines is a top BPO destination.
About the Author
Shiela - freelance copywriter specializing in topics about the general services and qualities of a call center Philippines houses. Her expertise in the topic stems from having had worked for a few call centers and a BPO company offering a variety of services.
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